Helpful Reading for HRD, OD, and LD


The Strategic Importance of HR to Organisations:
Competitive Advantage through People

• Ashkenas, Ulrich, Jick, and Kerr. The Boundaryless Organisation: Breaking the Chains of Organisational Structure (Jossey-Bass 1995).
  
• Collins & Porras. Built to Last: Successful Habits of Visionary Companies (HarperBusiness 1994).
  
• Eichinger & Ulrich, "It's De-Ja Future All Over Again: Are You Getting Ready?" Human Resource Planning Journal 20/2 (1997): 50-61.
  
• Fitz-enz, Jac. The 8 Practices of Exceptional Companies: How Great Organisations Make the Most of Their Human Assets (Amacom 1997).
  
• Heskett, Sasser & Schlesinger. The Service Profit Chain: How Leading Companies Link Profit and Growth to Loyalty, Satisfaction and Value (Free Press 1997).
  
• Lawler III, Edward E. The Ultimate Advantage: Creating the High Involvement Organisation (Jossey-Bass 1992).
  
• Pfeffer, Jeffrey. The Human Equation: Building Profits by Putting People First (Harvard Business School Press 1998).
  
• ___ . Competitive Advantage through People: Unleashing the Power of the Workforce (Harvard Business School Press 1994).
  
• Ulrich, Dave. Human Resource Champions: The Next Agenda for Adding Value and Delivering Results (Harvard Business School Press 1997).
  
• ___ . "A New Mandate for Human Resources," Harvard Business Review (January-February 1998): 124-34.
  
• ___ . "Strategic and Human Resource Planning: Linking Customers and Employees," Human Resource Planning, 15/2 (1992): 47-62.
  
• Ulrich, Losey, and Lake (eds.). Tomorrow's HR Management: 48 Thought Leaders Call for Change (Wiley 1997).
  
• Ulrich & Lake. Organisational Capability: Competing from the Inside Out (Wiley 1990).
  
• Ulrich et al., "Human Resource Competencies: An Empirical Assessment," Human Resource Management 34/4 (Winter 1995): 473-495.

Strategic Workplace Learning and Leadership Development

• Conger, Jay. "Can We Really Train Leadership?" Strategy & Business, Issue 2 (Winter 1996).
  
• Conger, Jay A., and Beth Benjamin, Building Leaders: How Successful Companies Develop the Next Generation (Jossey-Bass 1999).
  
• Giber, David, Louis Carter, & Marshall Goldsmith. Linkage, Inc.'s Best Practices in Leadership Development Handbook (Linkage Press 1999).
  
• McCall, Morgan W., Jr., Michael M. Lombardo, & Ann M. Morrison. The Lessons of Experience: How Successful Executives Develop on the Job (Lexington 1988).
  
• Tichy, Noel M. with Eli Cohen. The Leadership Engine: How Winning Companies Build Leaders at Every Level (Harper Business 1997).
  
• Ulrich, Dave. Results Based Leadership (Harvard Business School Press 1999).
  
• ___ . "Intellectual Capital = Competence x Commitment," Sloan Management Review (Winter 1998): 15-26.
  
• Ulrich, Dave, and Hope Greenfield, "The Transformation of Training & Development to Development & Learning," American Journal of Management Development, 1 / 2 (1995): 11-22.
  
• Ulrich, Dave, Mary Ann von Glinow, and Todd Jick, "High Impact Learning: Building & Diffusing Learning Capability," Organisational Dynamics, 22 / 2 (1993): 52-66.
  
• Ulrich, Dave, and Hope Greenfield, "The Transformation of Training & Development to Development & Learning," American Journal of Management Development, 1 / 2 (1995): 11-22.
  
• Yeung, Arthur K., David O. Ulrich, Stephen W. Nason, and Mary Ann von Glinow. Organisational Learning Capability (Oxford University Press 1999).

Cf. also:

• Apps, Jerold W. Leadership for the Emerging Age (Jossey-Bass1994).
  
• Argyris, Chris, "Teaching Smart People How to Learn," Harvard Business Review (May-June 1991).
  
• Farkas, Charles M., and Suzy Wetlaufer, "The Ways Chief Executive Officer's Lead," Harvard Business Review (May-June 1996).
  
• Georges, James C., "The Myth of Soft Skills Training," Training (January 1996): 48-54.
  
• Hanson, Morten T., Nitin Nohria, and Thomas Tierney, "What's Your Strategy for Managing Knowledge?" Harvard Business Review (March-April 1999): 106-116.
  
• Heskett, James L., and Leonard A. Schlesinger, "Leading the High-Capability Organisation: Challenges for the 21st Century," Tomorrow's HR Management, eds. Ulrich, Losey, and Lake (Wiley 1997): 25-38.
  
• Lombardo, Michael M. and Robert W. Eichinger, "Human Resources' Role in Building Competitive Edge Leaders," Tomorrow's HR Management, eds. Ulrich, Losey, and Lake (Wiley 1997): 57-66.
  
• McCall Jr., Morgan W. High Flyers: Developing the Next Generation of Leaders (Harvard Business School Press 1998).
  
• Mintzberg, Henry, Bruce Ahlstrand, & Joseph Lampel. Strategy Safari: A Guided Tour through the Wilds of Strategic Management (Free Press 1998), chapter 7.
  
• Wetlaufer, Suzy, "Driving Change: An Interview with Ford Motor Company's Jacques Nasser," Harvard Business Review (March-April 1999): 76-88.
  
• Wiggenhorn, William, "Motorola U: When Training Becomes an Education," Harvard Business Review (July-August 1990).

Action Learning
Most exciting & important trend in strategic workplace learning

• Boshyk, Yury, ed. Business Driven Action Learning (St. Martin's Press 2000).
  
• Conger, Jay A., and Beth Benjamin, Building Leaders: How Successful Companies Develop the Next Generation (Jossey-Bass 1999), chapter 8.
  
• Dotlich, David L. and James L. Noel. Action Learning: How the World's Top Companies Are Re-creating Their Leaders and Themselves (Jossey-Bass 1998).
  
• Marquardt, Michael J. Action Learning in Action (Davies-Black 1999).
  
• Vicere, Albert A., & Robert M. Fulmer. Leadership by Design: How Benchmark Companies Sustain Success through Investment in Continuous Learning (Harvard Business School Press 1998).

Cf. also:

• Heifetz, Ronald A. Leadership without Easy Answers (Belknap Press, Harvard 1994).
  
• Pedler, Mike (ed.). Action Learning in Practice, Third Edition (Gower 1997).
  
• Weinstein, Krystyna. Action Learning: A Journey in Discovery and Development (Harper Collins 1995).

"HR Metrics"
Measuring the value of HR in & for your organisation

• Becker, Brian E., Mark A. Huselid, & Dave Ulrich. The HR Scorecard: Linking People, Strategy, and Performance (Harvard Business School Press 2001).
  
• Fitz-enz, Jac, and Jack Phillips. A New Vision for Human Resources: Defining the HR Function by Its Results (Crisp 1998).
  
• Ulrich, Dave, "Measuring Human Resources: An Overview of Practice and a Prescription for Results," Human Resource Management, 36/3 (Fall 1997): 303-320.
  
• Yeung, Arthur K., and Bob Berman, "Adding Value through Human Resources: Reorienting Human Resource Measurement to Drive Business Performance," Human Resource Management, 36/3 (Fall 1997): 321-335.

Measuring the Value of Training & Development

• Phillips, Jack J. Return on Investment in Training and Performance Improvement Programs (Gulf 1997).
  
• ___, Ed. Measuring Return on Investment, Volume 1 (American Society for Training & Development 1994).
  
• ___, Ed. Measuring Return on Investment, Volume 2 (American Society for Training & Development 1997).
  
• Stamps, David, "Measuring Minds," Training (May 2000): 76-84.
  
• Vicere, Albert A., & Robert M. Fulmer. Leadership by Design: (Harvard Business School Press 1998), chapter 8.